Delete Your Account

You can delete your Haki account and all associated data at any time. This action is permanent and cannot be undone.

Option 1: Delete in the app (recommended)

Open the Haki app on your device
Go to the Settings tab (bottom navigation, gear icon)
Scroll down to the Account section
Tap "Delete account" (red text)
Confirm the deletion in the dialog

Option 2: Request deletion via email

If you can no longer access the app, send an email to:

support@speakhaki.com

Subject: Account Deletion Request — Haki

Include the email address you used to sign up. We will process your request within 7 business days.

What gets deleted

Account data — email, authentication credentials
Translation history — all saved translations and favorites
Collections — all private collections you created
Energy balance — any remaining energy
Settings — language preferences, dark mode, etc.
Subscription data — RevenueCat customer record (active subscriptions must be cancelled separately via Apple/Google)

Note about subscriptions: Deleting your account does not automatically cancel an active subscription. To avoid being charged, cancel your subscription first in your Apple App Store settings or Google Play settings before deleting your account.

Data retention

After deletion:

All personal data is removed immediately from our systems (Firebase Auth, Firestore)
Anonymous crash reports (Firebase Crashlytics) cannot be linked back to you and are retained for stability analysis
Shared collections: if you are the owner, the collection is deleted. If you are a member, you are removed from the collection.

Contact

Questions about data deletion? Contact us at support@speakhaki.com